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Frequently-Asked Questions:

1. What is an Enclave?

2. How do I create an enclave for my family?

3. How do I add other members to my enclave?

4. How do you make sure my member data is secure and safe?

5. Why are there two applications - desktop and browser ?

What is an Enclave?

A family enclave comprises trusted friends and family members. An enclave is created by a director, who invites other family members. Each member may invite other members or trusted friends. Of course, any given member may belong to (or direct) multiple enclaves simultaneously.

Within an enclave, members can securely connect with each other, exchange documents among each other via an electronic document vault, broadcast family news of interest, do audio/video conferencing, and so forth. The combination of secure communications, a clearly known list of members, and safe document storage creates a private and secure enclave.

It includes access to safety and health remote monitoring devices connected to a local computer, such as a device that can remotely monitor a room's temperature or turn lights on/off and can be controlled securely within an enclave. This enhances the level of support and family care that members can provide to each other within an enclave.

How do I create an enclave for my family?

It only takes a few mouse clicks on your computer, and you will be enjoying your own private enclave, separate from all the other enclaves out there. In both the browser and desktop applications, you will see a CreateEnclave link on the login panel itself. Click on that and follow on-screen instructions. It takes only a minute to create a new enclave. Once you create your enclave, you then invite family members regardless of where they live. (Note: You can also create new enclaves while you are logged into an existing enclave).

How do I add other members to my enclave?

All your interaction with Nclaves is through its desktop-based application. See how the interface looks to get an idea of Nclaves user interaction. One of the menus in Nclaves includes the option to "invite members". Click on that. Then, all you need to provide is the "potential" member's email address, his/her name (or nickname) and optionally, a welcoming message. The Nclaves system sends an email to that family member (on your behalf). When that member accepts the invitation and creates an account, he or she will be added to your the enclave. You can allow that member to further invite more members, and the cycle can continue. You can decide if open invitations are allowed or not in your enclave.

How do you make sure my member data is secure and safe?

Nclaves is a hosted service. Member data is securely hosted at a co-location facility in Fremont, California (USA). No one can get to the data physically. Moreover, you can encrypt your documents before placing them in the secure document vault. Only those who know the encryption key will be able to see the contents.

Why are there two applications - desktop and browser ?

Nclaves is a unique webservice that bridges the Internet with personal health devices connected to your local PC. Browser applications do not permist seamless access to physical devices. Therefore, in order to access such devices, the desktop application is necessary. With that in mind, the desktop application not only provides device access but also all the functionality in a very rich, easy-to-use, desktop like experience.

You can use the browser application from anywhere and access your Nclaves functions and data. There are only a few noticeable user experience differences between the two applications.

We will soon release Nclaves applications for additional tablet platforms (iPAD, Android/Samsung, Windows/Nokia). Please join our mailing list so that we keep you abreast of the new releases.

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