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After
the initial 30-day free period, you can continue to
use the Nclaves software free of charge with the sponsored
option or start subscription.
1.
In the Sponsored option, sponsor messages are shown
to all of your enclave members.
2.
In subscription option, a $20/month fee is charged (see
ManageYourAccount).
This fee is for the entire enclave - not per member.
No sponsor messages are shown to enclave members. (Individual
enclave members may elect to see them if they wish).
3.
Maximum disk space per enclave is 10GB in sponsor option
and 100GB in subscription option. If you need to use
more disk space, please contact
the Nclaves support team.
4.
All payments are to be made on the web (online). We
do not accept checks or money orders. There is a 48-hour
delay before payments are recognized (become effective).
5.
We use PayPal
(tm) to handle online payments.
6.
A full refund of the current month's subscription fee
is available during the 7-day period immediately after
the date of payment. No refunds are allowed after that.
7.
If you wish to cancel the subscription and get a refund
(during the allowable period), please contact
us
8.
In most normal circumstances, we will not delete an
enclave for 6 months after the subscription expires.
We believe you will surely appreciate the service provided
by Nclaves. Therefore, even if you get a refund, we
will keep your account and the data therein for 6 months.
9.
If you wish to have all your enclave data completely
erased from our serves, please contact
support. Once deleted, that data will not be available
online to anyone. We will keep the deleted data in our
archives at least for 6 months so that, if you wish
to recreate your enclave, we will be able to repopulate
it.
10.
IMPORTANT: If you plan to get a refund and delete
your account, please make sure that you get your refund
first. If you delete your account first and then request
a refund.
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